Lowe’s Renovates Its Marketing Campaign
Filed under: at home on Monday, November 14th, 2011 by admin | No CommentsYou might not be surprised to learn that, like other high-dollar investments, women are heavily involved in decisions about home improvement projects, and big-name home improvement stores are taking note.
Earlier this year, The Home Depot introduced a line of products from Martha Stewart – recognizing that women make up half of its customers. With the presence of products that specifically target them, The Home Depot is hoping women will be prompted to buy more.
The other home improvement leader, Lowe’s, recognized women’s buying power years ago: A 2003 Lowe’s survey showed that women initiate 80% of all home improvement projects and account for half of Lowe’s customer base. Lowe’s has long acknowledged that women are important customers, and its “Don’t Stop” ad and newest tagline – “Never Stop Improving” – might strike a chord with women.
Tom Lamb, senior vice president of marketing and advertising for Lowe’s, said in a recent press release that the tagline “reflects our customer’s mindset about their homes and their lives.” “Never Stop Improving,” while encouraging an ongoing series of projects (and purchases), also appeals directly to women by echoing their desire to find the perfect solution. As women work to perfect their homes, Lowe’s hopes to be right there with them.
Likewise, the recent “Don’t Stop” ad targets women by forgoing images of men wielding hammers or close-ups of power tools and instead focusing on what makes a house a home: the people and moments that live inside those walls. It tells a story that focuses on relationships instead of lumber. So will the nostalgia and charm make viewers want to redo their kitchens? Does Lowe’s storytelling hit home for you?
